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Getting Started

How to contact Flackle support

Find the right place to get help with your account, billing, or a problem using Flackle.

Last updated 11 days ago

If you need help with Flackle, contact us through tickets.flackle.com or alternatively email support@flackle.com. Our goal is for people who need account, billing, or safety assistance to be able to reach a real person.

To help us understand the problem, include a short explanation of what happened and what you were trying to do. For technical problems, it also helps to include your device or operating system, Flackle version, any error message, and the steps that led to the issue.

Screenshots can help, but remove unrelated private information before sending them. Do not include passwords, two-factor authentication codes, recovery codes, or full payment-card details.

Support or feedback?

Use private support for issues involving your account, payments, personal information, or recovery. Use feedback.flackle.com to suggest features or discuss general improvements. Avoid posting private account details on the feedback portal.

To report harmful content, use in-app reporting or email abuse@flackle.com. To appeal a Flackle enforcement decision, use the in-app appeal or email appeals@flackle.com.